FAQ

  • Our Collections

    • Wear Lemonade ?

      Every 3 months, a new collection of clothes and accesories is launched, a complete new universe which also comes with a new sewing pattern story. Each month, a new pattern from the current collection is added to our Netflix of sewing. So for each season, you can do it yourself, three iconics models of the current collection. Yours orders are made with love, and we always add some surprises, to experience a magic moment each time your receive your order.

      If you want to know more about Wear Lemonade story, click here !

    • Our clothes

      Made to be adapted to any situation, the Wear Lemonade pieces are easy to wear with a lot of personnality. We care a lot of working with noble materials and exclusives patterns created by us, emboidrery included with always fresh and final touches. We sell without intermediary, from us to you.The clothes are made in Europe, from the manufacturers we went to meet on site, to offer you the best quality, at fair prices.

    • Our sewing patterns

      We have a pretty good wide panel of sewing patterns : from the essential trapeze dress to summer overalls, to the mid-season jacket, there is something for everyone and for all levels ! Step by step video, explanitions booklet, fabric tips, shopping list, blog article, everything is done to make your achievements successful !

      Printed in small series in Paris and assembled at Lemonade Studio, our paper patterns will delight beautiful packaging lovers. Stowed in a pretty kraft pouch, they are accompanied by an explanatory booklet and a Wear Lemonade label. A wide selection of our patterns are also available in PDF version by subscribing to our "Netflix" of sewing !



      Feel free to share your very own pieces with the hashtags #WearLemonade, #DIYWearLemonade or on our Facebook group "Lemonade Pattern Corner" !

  • Order on Wear Lemonade

    • I hesitate between 2 sizes, which one should I choose ?

      Don't forget to read the description, we will give some important tips that will be useful to help you make your choice. Each page product has a size chart, you just have to click on "size guide" to find it. And if there is any doubt, don't hesitate to come over at the Lemonade Studio to try the clothes, or to send a mail to sos@wearlemonade.com ! We are always happy to help you !

    • The item I wanted is no longuer in stock, when it will be back ?

      All our clothes are produced in limited edition and in small series. We don't do restocking, so when an item is out of stock, well... it's gone. Not forever tho, there is still hope : we have set up a stock alert because some items can come back with the retunrs. So if you don't want to miss anymore your favorite item, subscribre to the newsletter, we will notice you as soon as we have good news !

    • How can I buy clothes from older collections ?

      With each collection, we like to tell a new story and take you to a different world ! That's why when we move to a new collection, the old one disappears from the eshop. And if you really fell in love for an article that is no longer for sale, subscribe to the newsletter, you will be the first informed if we sell it again.

  • Shipments

    • I placed an order ! When I will receive it ?!

      Your orders are usually shipped the next day or 2 days later, excluding weekends and holidays! This period may be a little longer in launch period. You will receive a confirmation email after your payment is verified (remember to check your spams). You can also check the status of your order though your Wear Lemonade customer account. And if you have any questions, sent us an email at sos@wearlemonade.com 

    • I choose the free pick-up at the Lemonade Studio, when my order will be ready ?

      Allow about 3 to 6 working days for your order to be processed and then shipped to our Parisian office so that it can be prepared. You will receive an email with all the informations to come pick your order up at the Lemonade Studio as soon as your order will be waiting for you on our shelf !

    • My order is available at the Lemonade Studio, but I can't pick it up ! What can I do ?

      If nobody can pick up your order for you, we can, of course, send you your order. Email us at sos@wearlemonade.com to know all the process for the shipping fees. 

    • I placed 2 orders ! How can I do to gather them together ?

      Write to us as soon as possible at sos@wearlemonade.com! If your first order has not been shipped yet, we will gladly collect your two orders and refund your shipping costs.

  • Returns and Refunds

    • How to return an item ?

      You have 14 days to return one or several items : your refund will be processed within 7 days after we check everything is ok

      1 - PREPARE YOUR PACKAGE:
      Place the returned items in their original packaging, they must be new, unworn and unwashed !

      2 - PRINT AND COMPLETE YOUR RETURN LABELS :
      After printing your labels, complete your return form and put it in your package : this step is essential for us to identify you ! You can easily download it through you customer account, in the " Returns " section. If you return your entire order, don't forget to add the free patch to be refund.

      3 - GO TO THE POST OFFICE :
      • If you have chosen the metropolitain France delivery - the returns fees are FREE : All you have to do is stick the colissimo label on your package and bring it at the post office. Don't forget to keep your proof of deposit !

      • If you have chosen the international delivery - For returns from abroad, the shipping fees are your responsibility. Send us your package to :
      Make My Lemonade / Wear Lemonade, 80 Rue du Faubourg St Denis, 75010 PARIS, France. Don't forget to keep your proof of deposit ! "

      • If you have chosen the Lemonade Studio delivery - You just have to bring back us your order ! The Lemonade Studio is open from Monday to Friday, from 10am to 6pm at 80 rue du Faubourg Saint-Denis 75010, Paris.
      Don't forget to keep your proof of deposit !

    • What is your exchange policy ?

      We don't exchange products but only returns. If you want an other color, an other size or just an other item, simply return your item to place a new order.

      Don't forget that you can find a size chart on every page product in the " size charts " section : don't hesitate to take your measurements and read our tips before your order. 

    • I made a return, when I will get my refund ?

      Your refund will be processed within 7 days after we check everything is ok. We do our best to refund you as soon as possible. 

    • Can I return an item directly at the Lemonade Studio ?

      You can easily bring back your item at the Lemonade Studio : we welcome you from Monday to Friday and from 10am to 6pm (80 rue du Faubourg Saint-Denis, 75010 PARIS, FRANCE). Please fill the return form available on your customer account before you come. Be aware, we don't have any stock to buy at the Studio to make an exchange.

  • Our sewing patterns

    • The Netflix of Sewing

      For 7,90€ / month, our Netflix of Sewing will offer you an unlimited access to the ibrary of our PDF patterns, with many sewing rendez-vous and a little something in your mail box each quarter of the year ... More informations about it, here.

    • I want to stop my subscription, what can I do ?

      You can easily plan your unsubscription directly through your customer account. Log in wearlemonade.com, in the section " Lemonade Pattern Corner ", then in " My subscription " and then " More details " to have acess to all your informations.

      Then, you just have to click on " Unsubscribe " to have your request processed. If your 3-months commitment period is over, the withdrawal will no longer take place the following month. Otherwise, your request is still processed and your subscription will be cancelled at the end of your commitment period !

    • How can I change my mailing or payment infos ?

      You can update your infos at any time ! Log in wearlemonade.com the, in the section " Lemonade Pattern Corner ", then in " My subscription " and then " More details " to have acess to all your informations. You will find the sections " Change my CB infos " and " Update my mailing adress " 

    • When I will receive my Lemonade Pattern Corner Daily and my exlusive paper pattern ?

      The Lemonade Pattern Corner Daily is sent to our subscribers each quarter of the year, freshly sent directly from the printer's. You receive your first edition during the first 3 months of you subscription, then regularly to the end of you subscription. You have access to twists of the former editions online, in the section " Lemonade Pattern Corner " > " Twists ".
      An exclusive paper pattern for you subscription's anniversary : it will be send after the 12th payment ! It's our way to thank you for your loyalty giving you the paper experience ;-) 

    • I want to offer a subscription, how does it work ?

      Access to our "Netflix" of couture is fashionable. It's not possible to get a subscription for a subscription unless you create a Wear Lemonade to someone account, our acquired our use.

  • Our gif cards

    • I received a Wear Lemonade gift card ! How does it work ?

      The Wear Lemonade gift cards are valid for one year, you can use it with everything you can find on the eshop except the Netflix of Sewing ! When you will place an order, you just have to enter your gift card code to use it. You can see how many money you have left at anytime, log in wearlemonade.com, section " gift card ".

  • Contact the Lemonade Team

    • I don't find the answer to my question ? How can I reach you ?

      For any questions regarding our products or your order, Ana will respond to you by email at sos@wearlemonade.com or direclty by phone at 09 67 42 23 97, from Monday to Friday, to 10am to 6pm.

    • We love your work and we would like to talk about you in the media, how can I contact you ?

      Thank you so much for your interest ! Please contact Simoné at presse@makemylemonade.com

    • I'm talented and I would love to join the Lemonade Team, how can I apply ?

      We are so honored by your interest ! Send your application to hireme@makemylemonade.com.

    • I would love to come over at the Lemonade Studio and meet the team ! How can I do ?

      We regularly set up open day, with a lot of surprises. If you don't want to miss the next one, and come over to say hi, subscribe to the newsletter.

    • I made a mistake in my order, can you help me ?

      Once your order is being prepared, you can no longer change the quantity or reference of a model of your order, to see the status of your order, contact Ana from the customer service by email to sos@ wearlemonade.com.

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